In 2022, who wants a better employee experience? Almost everyone, particularly human resources specialists.
It’s time for a change after a bizarre employee experience in 2020 and an uncertain one in 2021. It’s past time for a change. It’s time for some steadiness.
According to Willis Towers Watson study, more than 90% of businesses aim to make improving the employee experience a major priority in 2022. After many firms and their employees struggled, but didn’t really prosper, since the epidemic, this is a terrific concept.
Employees won’t be searching for the advantages that made certain organizations so appealing over the last decade, such as stocked break rooms, catered happy hours, on-site game rooms, and dry cleaning services, in the new workplace.
Demonstrate greater empathy
Perhaps the greatest thing to do right now is to begin with empathy. When you approach the employee experience from their perspective, you’re more likely to find effective strategies to re-engage them.
- Be true to themselves. Take additional time to ask questions to demonstrate that you care about and are interested in how you can improve your workers’ experiences.
- Add a personal touch. To boost morale and engagement, consistently communicate with a human touch — particular employee compliments, genuine care for well-being.
- Make time to interact with others. Allow employees to connect on a personal level at least once a week. Request that they generate ideas for enhanced social encounters and present them to you.
- Boundaries must be respected. Don’t assume that everyone’s idea of a fantastic employee experience is doing everything with everyone! Find out where workers want the border between work and life to be drawn.
Go straight to the source
According to a Joblist poll, the reasons employees leave and the reasons employers believe they leave don’t match.
For example, more than 70% of employees believe their employers can reduce turnover by enhancing perks. Despite this, just 42% of companies considered perks to be a concern. Another discrepancy: Nearly 60% of employees say they would be more loyal to their employer if they were given unannounced increases or promotions. In the meanwhile, less than 40% of employers have done so.
To improve the employee experience, you don’t have to provide higher perks and wages. However, you must determine – through surveys, town hall meetings, focus groups, and other methods – what would improve employees’ experiences. Then figure out what’s conceivable — and why certain things aren’t.
Make value a priority
The workplace isn’t all that different from any other place where employees do business. They discuss the places and restaurants where they felt appreciated.
In 2022 and beyond, you may view – and treat – employees like consumers to improve the employee experience.