In the rapidly evolving global mobility sector, technology is playing a transformative role. The latest episode of xpath.Nexus, titled “Pains and Gains of Global Mobility Tech,” brings together industry experts to discuss the challenges and benefits of implementing and using technology in this field. Here’s a breakdown of the key insights shared during the event.
Madalina Andrei, host and Partnership Manager at xpath.global, introduced the platform as the first source-enabled marketplace in the global mobility sector. xpath.global connects local and regional experts offering services like immigration, tax, and social stability with corporate clients worldwide. The episode aimed to explore the best practices in technology integration within the industry.
Bianka, a Global Mobility Program Manager, shared her experiences in the sector, noting a significant increase in the use of technology over the past five to six years. This trend has been driven partly by the need for digital solutions during the COVID-19 pandemic. Technology has streamlined various processes, making them more efficient and less prone to human error.
Bianka discussed the “gaps” in existing systems that new technologies are beginning to fill. These gaps often involve manual tasks that are resource-intensive and prone to inaccuracies. For example, many companies still rely on spreadsheets for managing data, which can lead to errors. Implementing technology can automate these processes, improving data accuracy and freeing up time for more value-added activities.
Laura Michaud, Chief Technology Officer at xpath.global, highlighted the unique challenges of building a digital marketplace for the global mobility sector. Unlike product-based marketplaces, service-based platforms require prolonged interactions between providers and clients. The key to success lies in understanding the specific needs of the industry and developing tools that address these needs effectively.
Both Bianka and Laura emphasized the importance of user experience (UX) in developing successful technology solutions. An intuitive, easy-to-use interface is crucial for encouraging adoption among users. They also stressed the importance of thorough testing before and after the go-live date to identify and fix any issues, ensuring a smooth transition to the new system.
Compliance with regulations like GDPR is a significant concern in the global mobility sector. Laura explained that xpath.global takes data security seriously, ensuring that only authorized users have access to sensitive information. This focus on compliance and security is critical in building trust with clients and partners.
Looking ahead, both experts see the potential for more advanced technologies, such as AI, to play a larger role in global mobility. However, they caution that these technologies must be implemented thoughtfully to truly benefit users. The key is to develop systems that are not only innovative but also practical and user-friendly.
The discussion on xpath.Nexus highlighted both the pains and gains of integrating technology into the global mobility sector. As the industry continues to evolve, the successful adoption of digital solutions will be crucial for improving efficiency and accuracy. By addressing existing gaps and focusing on user experience, companies can better navigate the complexities of global mobility.
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To learn more about xpath.global’s global mobility management system, book a meeting here: Book a demo – Human Resource Professionals – xpath.global